Delivery Charges

Lily Arkwright are proud to offer FREE UK & European Delivery.

  • UK: FREE Delivery & Returns includes:  UK mainland, highlands, Jersey, Isle of Man, Northern Ireland, and the Republic of Ireland
  • Europe: FREE Delivery
  • International: £44

Overseas customers are responsible for local customs and import charges.

Delivery Timescales

Delivery timescales vary for each product within 2 - 14 days, a small selection of products & bespoke design orders do have an extended delivery timescale and can take up to 4 weeks for delivery. Is your order urgent? Please get in touch with our customer care team and we'll do our upmost to expedite your order.

Loose Precious Gemstones are dispatched within 3 - 5 days.

All parcels are shipped via our nominated couriers and are fully insured to your postal address, every parcel requires a signature upon delivery.

Returns

We want to ensure that you are completely satisfied with your purchase from Lily Arkwright and offer a 30-day money-back guarantee from the date your order arrives. All items must be returned in an unworn condition, with all original packaging.

We do not accept returns for engraved or bespoke design/personalised items.

UK Return Postage is FREE
  • European and International customers are responsible for return postage costs.
  • When returning items back please ensure you obtain proof of postage.
  • Before returning your order please request a RETURNS NUMBER (RN) by emailing hello@lilyarkwright.com.

Returns Address:

Lily Arkwright, Unit 11, 792 Wilmslow Road, Didsbury, Manchester, M20 6UG

Special Orders

All customised special orders have slightly extended delivery times. Please contact the Lily Arkwright customer care team for further information by emailing: hello@lilyarkwright.com and we will be happy to assist.